Supply chain game changer playbook:
Capitalize on Demand Spikes, Prevent Material Shortages & Capture Millions in Revenue
“A lot of our planning wasn’t going as planned. We were spending too much time in our S&OP meetings talking about issues within the next 4-6 weeks. Everyone was working their butts off, but we just couldn’t seem to dig out of the hole on backlogged orders.”
If you can relate to this quote from a supply chain leader, you need the playbook, Capitalize on Demand Spikes. Uncover how consumer goods leaders like Ferrero, Barilla, Vitamix, Ken’s Foods and more have captured $50M+ in revenue despite wrestling with material shortages.
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Three Keys to Resolving Customer
Order Issues 10x Faster
Proactively Manage Delivery Issues
Gather immediate data on every customer delivery at every stage. Use photographs to document the state of orders and respond proactively if a shipment was damaged or units delayed, even before the customer can send a complaint.
Reduce Chargebacks & Penallties
Instead of wasting time trying to track down where a shipment went wrong weeks later by relying on people’s memories-- all involved parties, from production to delivery, work together seamlessly to meet customer needs and eliminate unexpected penalties.
Clear Accountability with the Right Change Agents
Stop inefficiencies and loss of productivity when multiple parties like customer service, logistics, supply chain and sales, all try to work on the same problem. With all customer order issues in one place, it’s clear who is on point to drive speedy resolution.