Meet Our Supply Chain Heroes

Innovative enterprises deploy Elementum across their operations to reduce fire-fighting
and drive faster resolution of supply chain exceptions

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Why Customers Choose Elementum

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The number one benefit we’re getting out of Elementum is accountability-- it is very clear who owns the next step in the resolution of customer issues caused by over, short or damaged orders."

CARI TALBOT 

Senior Director of Supply Chain

 

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Using Elementum, we’ve decreased our incident resolution time by 60 percent The overall result is that we’ve increased on-time delivery, saved revenue, and increased customer satisfaction."

Shawn Nielsen
Global Sales & Operations Manager

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Corning_Logos-Padding_Color-1
When it comes to the supply chain, it’s all about how quickly a company can take action. With Elementum's real-time insights, our supply chain will be able to react immediately, instead of waiting weeks or months after a problem arises.”

Cheryl Capps
SVP of Global Supply Chain

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Starbucks_Logo_Horizontal_Color
Starbucks is finding it effective to centrally manage operational incidents through Elementum. I know who on my team is accountable for managing them; and I know exactly what to tell customers and stakeholders. This is especially helpful as partners are working remotely.”

Kelly Bengston
SVP of Global Sourcing & Chief Procurement Officer

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Dyson
Elementum offers a very powerful value proposition for companies like ours, who are looking to future-proof their operations.”

Jim Rowan
Chief Executive Officer

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It was quickly apparent that Elementum saved us time in unnecessary meetings, and helped us address root causes. The platform also allowed us to resolve incidents faster, and protect $50M of revenue in under 4 months.”

Cait Risacher
Manager of Planning & Logistics

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KensFoodsLogo_Color
The number one benefit we’re getting out of Elementum is accountability. It is very clear who owns the next step in the resolution of customer issues caused by over, short or damaged orders.”

Cari Talbot
Sr. Director of Supply Chain

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READ THEIR STORY

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Elementum has given us a single source of truth for managing our customer delivery issues. We have easy and clear visibility to the value-at-risk per order, which helped us save $120k in shipping and damage costs in just one month.”

Jessica Mecham
Claims Specialist

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GCC used Elementum to improve service levels and protect $300 million in revenue using Elementum, we caught 74% of our incidents before they impacted the customer."

Chris Peri
Supply Chain Manager

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See How to Proactively Manage Supply Chain Exceptions