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Executive Briefs and Guides

Bring the Benefits of Enterprise Service Management to Your Organization

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Featured White Paper

How Your Business Can Benefit from Enterprise Service Management Software

Featured White Paper

Enterprise Service Management Needs Consumption Pricing

White Papers

Beyond BI: The cost of not properly adopting BI and addressing BI's weaknesses

Learn more about how modern technologies are transforming BI and helping organizations make better decisions based on data.

Data As A Product: Unlock New ROI with Data-Driven Solutions

Take the first step towards unlocking the full potential of your data. Read our whitepaper on unlocking new ROI with Data-Driven Solutions.

Cloud-Native Data Governance Solutions for Snowflake

Get the most ROI from your Snowflake data with governance solutions designed specifically for the Data Cloud

Three Pitfalls to Dodge This Holiday Season

As the festivities approach, supply chain is affected by changes in consumer and business behavior. Get ahead of the sudden seasonal effects that the holidays bring with our handy cheat sheet.

Build a high-velocity, performance-first operation

Get vital insights into: How lack of real-time information creates chronic failure. Where underperformance affects SLAs. How cycle- and lead-times get inflated. And explore the solutions: Real-time visibility. Automated workflows. Root-cause analysis. Download to get started.

The Most Important Lesson Every Executive Needs to Learn

Supply Chain isn’t a cost center, it’s a profit-maker. Download the white paper to learn what every executive needs to know about supply chain management.

Data Sheet: Email Productivity

Get to inbox-zero with Enterprise Service Management. Replace emails with a shared workspace that turns chaos and burn-out into visibility and accountability. Download the data sheet to learn more.

The Evolution of SaaS and Its Role in Enterprise Service Management

Download the white paper for a full breakdown of strengths and weaknesses by generation, and see how SaaS 3.0 can unlock major value for your business via enterprise service management.

How Your Business Can Benefit from Enterprise Service Management Software

To learn more about the evolution of Enterprise Service Management, including new best practices for implementing and adopting ESM, download The Definitive Guide to Enterprise Service Management (ESM).

5 Mistakes Supply Chain Leaders Keep Making and How To Fix Them

See what happens when your supply chain breaks the cycle and stops making these common mistakes. Learn how by downloading the 5 Mistakes Guide.

Beginner's Guide: What Is Supply Chain Service Management?

What is supply chain service management, why is it necessary, and how does it work? Includes examples from client success stories, data from the latest research, and a more.

Optimize Your Inventory Operations with Data-Driven Automation

Embrace the magic of data activation and unlock the full potential of your inventory management strategy. Join the revolution and take control of your inventory today.

The ROI Behind Service Management for Supply Chain

When applied to supply chain, service management has demonstrated the ability to both increase revenue and decrease costs

Data Sheet: Eliminate the Spreadsheet Tracker

Smart businesses are upgrading their operations with real-time visibility and collaboration. With modern SaaS solutions, it's easier than ever to get started. Download the data sheet to learn more.

Enterprise Service Management Needs Consumption Pricing

Download the white paper to see how consumption pricing can reduce your license fees by 4-6x while helping to facilitate your adoption goals.

The Digital “War Room” Playbook for Supply Chain Management

In this guide, we review how the pandemic has impacted global supply chains, and we give a playbook for setting up a digital war room to address the latest challenges.

The Biggest Opportunity for Supply Chain Visibility

Supply chain visibility is gaining popularity, but smart operators recognize the importance of making that visibility actionable. Download this guide for best practices to get the most of your visibility program, including real-world examples and company case studies.

Be a Supply Chain Game Changer: Resolve Delivery Issues 10x Faster

This Game Changer Playbook explores how food & beverage companies have found ways to reduce costs, streamline operations, and increase customer satisfaction.

Scaling Operations: Set the Right Data-Driven Foundation

More investment in planning is pointless until you get a handle on all your unplanned supply chain exceptions.

Best Practices for Change Management in Supply Chain

Stop worrying about change management, and take advantage of the latest technologies. Download the guide for Best Practices in Supply Chain Management, and learn how.

How SCSM Improves Your Supply Chain

This guide demonstrates the power of SCSM through clear explanations of what it is, how it works, and illustrations of its benefits, including customer testimonials.

Capitalize on Demand Spikes, Prevent Material Shortages & Capture Millions in Revenue

This Game Changer Playbook uncovers how consumer goods leaders like Ferrero, Barilla, Vitamix, Ken's Foods and more have captured $50M+ in revenue despite wrestling with material shortages.

Find New ROI From Lead Time Optmization: Optimize Transit Lead Times for Better ROI

Read our step-by-step guide to optimizing lead times with data mining and data-driven workflows.

Data Sheet: Supply Chain Service Management

Download the data sheet to see how Elementum's supply chain service management platform can help you regain control of your supply chain, and in doing so, increase your team's productivity by 25% within the first 90 days.

5 Ways Supply Chain Leaders can Win, Even in Challenging Environments

If you’re ready to go on offense and capture some wins, then check out our latest guide. See how supply chain leaders are succeeding despite the constant case, and in some cases, by using it to their advantage.

The Virtual "War Room" Playbook for Supply Chain

In times of crisis individuals have an active defense mechanism, the fight or flight survival instinct. Do we double down on our current ways of working, or does the crisis encourage and push us to explore new solutions to improve our operations?

How IT Can Save Supply Chain

Download this guide for a better understanding of supply chain's current predicament, why supply chain needs IT, and how service management can make an impact.

Combating Chronic Supply Chain Disruptions

This executive brief explores how 3 organizations adapted to overcome chronic supply chain disruptions and also built greater operational agility into their supply chain.

S&OE: The Missing Link to Supply Chain Digitization

Could your supply chain digitization project be delivering bigger impact? It could if you've only been focused on S&OP. Uncover S&OE.

Three Fears Looming Over Supply Chains in 2021

Supply chain and finance leaders need to be prepared to meet three challenges head-on this year. Read more to see what those challenges are and how to address them head on.

5 Tactics to Jump Start Your S&OE Center of Excellence

More S&OP investment is pointless. Tap into sales & operations execution (S&OE) to extinguish the constant fire-fighting and automate your supply chain.

The Value of SCSM: Double Your Team's Output in Half the Time

This guide depicts a day in the life of a supply chain manager, with and without Supply Chain Service Management , to clearly illustrate its value and benefits.

Case Studies

Hearth and Home: Process improvements with Elementum

Responding in time to the demands of the market can be difficult, but being able to identify the core causes of these challenges allows supply chain professionals to make long-term commitments to change. So, what’s the quick fix?

Karcher: 90% Reduction In Time To Resolve Service Issues

Read our case study to find out how Karcher managed: 1. Over $100K worth of incidents now visible. 2. 90% improvement in resolution time. 3. Centralized collaboration without long e-mail chains.

Accuray: Establishing a World Class Sourcing Organization with Real-Time Collaboration

Successfully operating in the state of chaos that is today’s supply chain requires real-time communication between teams.

Blue Diamond: Applied CAPA to SC and protected $250k of revenue in under 3 months with its first CAPA

See how Blue Diamond Growers used Elementum to facilitate a transformational corrective actions program that paid for itself in less than three months.

McGee & Co: Reducing the cost of delivery issues while increasing efficiency 10x

In this case study, McGee & Co describes how it improvement in average response time 10x.

Vitamix: Protect Revenue and Save Time Doing It

In this case study, Vitamix describes how it protected $50M of revenue by creating a single source of truth, breaking down organizational silos, and utilizing data to implement corrective actions.

GCC: Increased accountability helped GCC protect $300M in revenue

In this case study, GCC explains how they resolved 74% of their potential incidents before they impacted the customer and protected $300M in revenue.

DiveMotor Case Study

How Elementum Helped DiveMotor Reduce Delivery Non-Conformities by 11% and Increase Service LEvels by 3%

Ken’s Foods: Reducing chargebacks while outperforming customer expectations

In this case study, Ken’s Foods describes how it improvement in average response time 8-10x.

Elementum VS

Elementum vs Pega

The Future Of Business Process Automation (BPA)

Elementum vs Jira

See how Elementum and JIRA compare for managing your supply chain.

Elementum vs Zendesk

See how Elementum and Zendesk compare for managing your supply chain.

Elementum vs Salesforce

See how Elementum and Salesforce compare for managing your supply chain.

Reports + Guides

Intro To A.I. In Supply Chain: Starter's Guide for Artificial Intelligence and SC

Best practices for successful application of AI in supply chain management.

IT's Playbook for Digitizing Supply Chain

This playbook provides a framework for supply chain digitization, explains why IT should run it, and demonstrates the benefits of doing so.

9 Signs That Service Management is Right for Your Supply Chain

Read the guide, and if these nine signs of dysfunction sound familiar, then service management could be just the catalyst your supply chain needs.

Supply Chain Digitization Best Practices

Discover how 3 Fortune 500 companies stopped firefighting and took a fresh look at their supply chain & logistics process.

ROI Report: A Tale of 3 Supply Chains

Discover how 3 Fortune 500 companies stopped firefighting and took a fresh look at their supply chain & logistics process.

Service Management for Pharma

The world has fundamentally changed. Exceptions have become the rule, and your teams are being pushed to do the near-impossible everyday (overtime, expedites, backorders, etc.). In this new normal, there will be winners and losers...and companies that don’t survive at all.

Market Guide: Selecting The Right Technology Platform for Supply Chain Management

In this guide, we will provide a framework for choosing the right solution for your supply chain, including side-by-side comparisons for the most common options across many criterias.

5 Signs Your Supply Chain Needs to Change

Most managers have faced challenges for years that suggest their supply chain is teetering on the edge of imminent peril. If you feel like you’re part of that majority then read on

Executive Brief: The S&OP vs. S&OE Paradigm Shift

Don't get stuck in the past when there's a paradigm shift happening in supply chain. Get this guide to understand why S&OE is that paradigm shift.

A Practical Guide to Automating Your Supply Chain

Supply chain teams spend the majority of their time fire-fighting exceptions manually. Begin your supply chain automation journey with this handy guide.

Elementum Pro: Incident Management Tailored for You

Take your supply chain agility to the next level with S&OE insights unique to your products, sites, and partners.

A Manager’s Guide to Employing SSCSM to End Chaos and Create Opportunity

This manager’s guide is intended for supply chain managers who want to make the most of their supply chain operations and understand how they can do so with the resources at their disposal.

An Operator’s Guide for Maintaining Service Levels with Service Management

Take advantage of Service Management in order to boost productivity, maintain service levels, and eliminate surprises. Download the guide to learn more.

Supply Chain Service Management

Control the chaos: Centralize, Automate, and Optimize your Supply Chain Processes.

Elementum Essentials: Turn Exceptions into an Advantage

Centralize management of unplanned supply chain exceptions, speed resolution, and give everyone on your team 3-4 hours back each day.

Benchmark Report: Today’s State of S&OE

We partnered with Supply and Demand Chain Executive to conduct a benchmark report to understand the state of S&OE in today’s biggest companies.