Karcher is one of the world’s leading providers of cleaning technology.
As you’ll no doubt recall, the Covid 19 pandemic created an unprecedented upswell in demand for cleaning supplies — and this resulted in sales jumping 3x at Karcher!
Good news, but the immediacy of this growth and the servicing issues that followed in its wake created a crisis for Karcher that forced them to look for new solutions.
Karcher looked to Elementum to help them manage their customer service workflow. The positive results came fast. With a mere ten days from kick off to go-live, Karcher began to see benefits.
Read our case study to find out how Karcher managed