Centralize management of supply chain disruptions, speed resolution, and give everyone on your team 3-4 hours back each day.
Chronic supply chain disruptions are a constant drain on productivity and puts revenue at risk. Today, most operations are overly dependent on tribal knowledge and manual efforts to resolve these exceptions. Such fire-fighting heroics are expensive, time consuming, and exhausting for teams.
Elementum Incident Management provides teams with a platform that is built to structure their process around their unique supply chain execution needs.
Make it easy for teams to capture and link incidents to impacted parts of your supply chain.
Centralize incidents to facilitate weekly review.
Collaborate across teams and partners to quickly resolve.
Analyze root cause to prevent future problems.
resolution with integrated product and location data
seamlessly with external partners (suppliers, 3PLs, carriers)
incident trends by teams, sites, and products
Struggling to respond to stockouts, production delays and supplier issues? Read this step-by-step guide to help you get a leg up on the disruptions.
Leverage a single workspace where teams can create incidents, understand context, and track progress
Leverage a single workspace where teams can create incidents, understand context, and track progress
Work with internal teams and external partners to quickly drive incident resolution
Work with internal teams and external partners to quickly drive incident resolution
Assign incidents to other people in your team or organization
Assign incidents to other people in your team or organization
Integrate master data on products and locations to streamline incident management
Integrate master data on products and locations to streamline incident management
Securely include suppliers, carriers, and other partners in your exception management process
Securely include suppliers, carriers, and other partners in your exception management process
Tailor incident types and assignment groups to the unique processes of your supply chain
Tailor incident types and assignment groups to the unique processes of your supply chain
Manage weekly triage meetings and find opportunities for continuous improvement
Manage weekly triage meetings and find opportunities for continuous improvement
Enforce authorization controls every time data is accessed by anyone
Enforce authorization controls every time data is accessed by anyone
Take your supply chain on the go with user experiences that scale to any device
Take your supply chain on the go with user experiences that scale to any device
Feature |
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Supply Chain Incident Management |
tick |
tick |
tick |
Incident Analytics & Performance Management |
tick |
tick |
tick |
Mobile Apps (iOS & Android) |
tick |
tick |
tick |
Configurable Incident Types |
tick |
tick |
tick |
Value-at-Risk Analysis |
tick |
tick |
tick |
Configurable Assignment Groups |
dash |
tick |
tick |
Distribution List Management |
dash |
tick |
tick |
Email Incident Creation |
dash |
tick |
tick |
Root Cause & Resolution Code Management |
dash |
tick |
tick |
Product and Site Impact Management |
dash |
tick |
tick |
Master Data Loading by File Upload |
dash |
tick |
tick |
Confidential Issues |
dash |
tick |
tick |
Master Data Loading by Feed |
dash |
dash |
tick |
External Collaboration (w 3PL, Supplier, Contract Mfg.) |
dash |
dash |
tick |
Single Sign-On (SSO) / SAML |
dash |
dash |
tick |
REST API |
dash |
dash |
tick |
Enterprise Level Support |
dash |
dash |
tick |
Custom Fields |
tick |
dash |
tick |