Take Operational Agility to the Next Level

Centralize management of supply chain disruptions, speed resolution, and give everyone on your team 3-4 hours back each day.

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SUPPLY CHAIN SERVICE MANAGEMENT THAT WORKS FOR YOU

Chronic supply chain disruptions are a constant drain on productivity and puts revenue at risk. Today, most operations are overly dependent on tribal knowledge and manual efforts to resolve these exceptions. Such fire-fighting heroics are expensive, time consuming, and exhausting for teams.

Elementum Incident Management provides teams with a platform that is built to structure their process around their unique supply chain execution needs.

  • Supply Chain Incident/Disruption Management

    Make it easy for teams to capture and link incidents to impacted parts of your supply chain.

  • Supply Chain Incident/Disruption Management

    Centralize incidents to facilitate weekly review.

  • Supply Chain Incident/Disruption Management

    Collaborate across teams and partners to quickly resolve.

  • Supply Chain Incident/Disruption Management

    Analyze root cause to prevent future problems.

Accelerate

resolution with integrated product and location data

Collaborate

seamlessly with external partners (suppliers, 3PLs, carriers)

Analyze

incident trends by teams, sites, and products

The Virtual "War Room" Playbook for Supply Chains

Struggling to respond to stockouts, production delays & supplier issues? Read this step-by-step guide to help you get a leg up on the disruptions.

Get the Playbook

FEATURES

  • Unified Incident Management

    Leverage a single workspace where teams can create incidents, understand context, and track progress

  • Manage Across Teams

    Work with internal teams and external partners to quickly drive incident resolution

  • Incident Routing

    Assign incidents to other people in your team or organization

  • Impacted Supply Chain Elements

    Integrate master data on products and locations to streamline incident management

  • Collaboration
    with Partners

    Securely include suppliers, carriers, and other partners in your exception management process

  • Extensive
    Configurability

    Tailor incident types and assignment groups to the unique processes of your supply chain

  • Real Time Analytics

    Manage weekly triage meetings and find opportunities for continuous improvement

  • Enterprise Grade Security

    Enforce authorization controls every time data is accessed by anyone

  • Mobile Accessibility

    Take your supply chain on the go with user experiences that scale to any device

INCIDENT MANAGEMENT EDITIONS

Feature

Essentials

Professional

Enterprise

Supply Chain Incident Management

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Incident Analytics & Performance Managment

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Mobile Apps (iOS & Andriod)

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Configurable Incident Types

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Value-at-Risk Analysis

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Configurable Assignment Groups

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Distribution List Management

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Email Incident Creation

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Root Cause & Resolution Code Management

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Product and Site Impact Management

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Master Data Loading by File Upload

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Master Data Loading by Feed

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External Collaboration (w 3PL, Supplier, Contract Mfg.)

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Single-Sign-On (SSO) / SAML

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REST API for Incident Creation

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Enterprise Level Support

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Helping supply chain teams manage unplanned exceptions at...

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See How to Proactively Manage Supply Chain Exceptions