Organizational barriers to information are everywhere, internally and across partner networks.
Customer service teams are constantly hounding logistics teams for the latest order updates.
Sourcing managers and suppliers are wrestling over incomplete material deliveries.
Elementum helps companies stop chasing tales and start tapping into their multi-enterprise ecosystem to move faster.
THE SOLUTION
Track incidents – Assign to teams or individuals
Invite suppliers, 3PLs and freight forwarders to share updates and align on resolutions.
Analyze the insights generated by your team
FEATURE DETAILS
Assign & Follow
Assign owners and add followers so the necessary parties are all driving and monitoring progress. Followers receive configurable notifications to stay in the loop.
Track Progress
Instead of stitching together email chains, disjointed texts, and piles of spreadsheets, leverage a joined workspace for relevant context and steps toward incident resolution.
Pull in Suppliers and Carriers
Tag partners such as suppliers and carriers to help align all parties on the necessary actions. Partners can also open an incident themselves and the necessary users will be alerted.
