Supply Chain Management: What You Should Know
David Blonski
May 19, 2022
Since the onset of the Covid 19 pandemic, the words “global supply chain” have become a familiar sight, not only in the financial pages, but
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Enterprise Service Management vs ITSM
David Blonski
April 19, 2022
Whether you’ve already implemented IT service management (ITSM) concepts and practices in your organization or you are thinking about implementing them, be aware that you’ll
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Supply Chain Management: What You Should Know
Since the onset of the Covid 19 pandemic, the words “global supply chain” have become a familiar sight, not only in the financial pages, but
David Blonski
May 19, 2022
Enterprise Service Management vs ITSM
Whether you’ve already implemented IT service management (ITSM) concepts and practices in your organization or you are thinking about implementing them, be aware that you’ll
David Blonski
April 19, 2022
What Are Digital Transformation Companies?
Businesses have long been on the forefront of implementing digital innovations and it has helped them “transform” their stature and paved the way for huge
David Blonski
April 19, 2022
Why Is Enterprise Service Management Important?
If you run a company and want to optimize it for maximum efficiency, enterprise service management (ESM) might be a good option. ESM makes use
David Blonski
April 19, 2022
Enterprise Service Management Challenges
Previously, companies only focused on applying IT service management ideas and practices to front-end services like ticketing, workflow automation, and analytics, among a few others.
David Blonski
April 19, 2022
Enterprise Service Management Principles
If you are planning to implement the ESM concept in your organization, make sure you are guided by the existing enterprise service management principles.
David Blonski
April 19, 2022
What Are ESM Tools?
In this blog post, we will discuss what enterprise service management is and why it’s important for businesses to implement it. We will also discuss some common ESM tools on the market today and provide examples of companies that have seen success with digital transformation.
David Blonski
April 19, 2022
[GET SMART] Service Management: Origins and Development
Note to the Reader: This blog is part of our Get Smart series, in which we aim to provide helpful information to anyone who’s looking
David Blonski
March 15, 2022
The Biggest Opportunity for Supply Chain Visibility, Part 2
In this Part 2 of the blog, I deepdive into the advantages of combining visibility with service management for the most actionable and impactful supply chain digitization strategy.
David Blonski
December 8, 2021